by Jennifer Capezzuto Stott | Jun 6, 2019 | Business Tips
Every business has customers, and while all customers are important, most entrepreneurs will agree that some customers are more important than others. This may be due to the amount of revenue the customer brings in, their ability to refer new clients to you, the...
by Jennifer Capezzuto Stott | May 23, 2019 | Business Tips, Customer Service Tips
Setting customer expectations in your business is essential to gain the trust of your customers, avoid conflicts, and maintain a high level of customer service. One way to set customer expectations is to clearly state policies that are customer-facing. Many of these...
by Jennifer Capezzuto Stott | May 9, 2019 | Accounting, Cool Tech Tools
Artificial intelligence (AI) has arrived in the accounting profession in a big way. The good news is it’s streamlining accounting tasks, finding patterns in data you can take action on, and generally making things better. Here are just a few places we’re...
by Jennifer Capezzuto Stott | Apr 25, 2019 | Accounting, Bookkeeping Tips
When you purchase a new vehicle, you get the fun of riding around in a new car with the new car smell! Our job has just begun – to get your new asset recorded properly on your books. We thought it’d be fun to give you a behind-the-scenes sneak peek at our...
by Jennifer Capezzuto Stott | Apr 11, 2019 | Business Tips, Management Tips, Time Management Tips
Hiring a new employee is a big accomplishment in any small business, and there are a lot of steps involved, too. Here’s a handy checklist to help you stay organized when you bring that new hire on board. First things first, the legal and accounting items:...
