by Jennifer Capezzuto Stott | May 5, 2022 | Business Tips
A refund policy defines the processes and rules for when customers want their money back and want to return the products or services they purchased from you. It’s often required by your credit card or shopping cart company as part of maintaining PCI (Payment Card...
by Jennifer Capezzuto Stott | Apr 21, 2022 | Business Tips
Measuring and encouraging customer retention is important for businesses in many industries. There are a couple of great measures to see how you are doing in this area. We’ll explain those and provide some tactical tips in this article. Measuring Customer Retention...
by Jennifer Capezzuto Stott | Apr 7, 2022 | Business Tips
Most large businesses have developed mission, vision, and values statements to help guide them and inform stakeholders about the company’s strategic direction. Going through this strategic exercise is a wonderful idea for even the smallest business as well. A...
by Jennifer Capezzuto Stott | Mar 24, 2022 | Business Tips
Collecting money from customers is a key function in any business, and the more automated this process is, the better. The payment function varies by type of business, but more and more, there are online options available for collecting money over the internet. Here...
by Jennifer Capezzuto Stott | Mar 10, 2022 | Business Tips
Most entrepreneurs would agree that owning a business is an incredible privilege, and they would likely never want to go back to working for someone else. However, we all have our days! And sometimes those rough days can turn into weeks. If we’ve temporarily lost a...
